Refund & Exchange Policy

RETURNS:
If your purchase does not meet your expectations, we offer a 24-hour return window for a full refund. Kindly ensure that the item is in its original, unused condition with all tags and packaging intact. Your satisfaction is of utmost importance to us, and we strive to make the return process as seamless as possible.

Items must be returned in their original condition and packaging. Once the returned item is received and inspected at our warehouse, your refund will be processed. The money will be transferred back to your original payment method after the item has arrived at our warehouse and passed inspection.

EXCHANGE:
We encourage you to inspect your purchase immediately upon receipt. If an exchange is necessary, please contact us via direct message on Instagram, including your order number and the preferred size. We are committed to ensuring your experience with ALBER is nothing short of exceptional.